While browsing a social network site I find this thread that gets my curiosity. The talk is about a certain person's rant about their family's experience in a certain restaurant.
If I may ask, if your the manager of the restaurant what would you do if the customer complains something? I'm not sure of what's your reaction but perhaps most of the reader would agree that the manager should take some damage control before the damage gets worst. Unfortunately, the manager of the restaurant did not do anything and instead rants about it on his personal life. I don't know much but I do hope that every thing will turns out well.
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